Connect with your website visitors for free with the 3CX Live Chat plugin. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.
Integrate with 3CX for a multichannel communications suite
including voice and video (requires 3CX V16). Get 3CX for free (
https://www.3cx.com/phone-system/download-phone-system/ ) for one
year for unlimited users hosted by 3CX, in your own cloud account
or on-premise on Windows or Linux.
- Easy and convenient for visitors
- Build rapport with potential customers via live chat
- Increase sales
- Reduce customer support line costs by using live chat
- Learn to understand the pain points of your customers
FEATURES
- No hidden costs, it’s free
- Unlimited agents
- Live chat with your website visitors
- Transfer chats to other agents
- Set up departments
- Easy to use interface for both the admin and the visitor
- Fully customizable chat box
- Create a custom offline message form
- Storage of offline messages
- Apply animations to the chat window
- Access historical live chat records
- Use of 3CX Live Chat Servers for sending and receiving chats at lightning fast speeds
- 3CX integration for access to advanced features like video and audio chats as well as other enterprise level features
- Compatible with translation plugins
- Add surveys or polls to your chat box
- Anonymity for your visitors
- Automatic pop-up of chat box
- Ability to only show the chat box to registered users
- Compatible with all caching plugins (live chat window loaded via Ajax)
- Desktop Notifications when a new live chat comes in
- View missed live chats
- Comprehensive list of live chat options
- Enable/Disable the sound when a new live chat message is received
- Ban visitors from chatting to you based on IP Address
- Select whether Name and Email is required when users initiate a chat
- Quick Responses (insert a predefined response to your live chat box)
- Data triggers (time trigger, scroll trigger, page trigger, on page leave trigger)
- Enterprise level chat reports
- Elevate chat to Video or Audio call.
- Apps for iOS & Android, desktop and web.
- Customer satisfaction ratings for each chat session
- Add your company logo to the live chat window
- Add your photo to the live chat window
- Include/exclude the live chat from appearing on certain pages
- Choose when to accept chats
Get 3CX Live Chat for free! https://www.3cx.com/phone-system/download-phone-system/