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Overview:

Kommunicate provides an open-source live chat and chatbot plugin. The Kommunicate plugin is flexible, lightweight, and easily integrable. It lets you easily add real-time live chat, chatbots, and in-app messaging to your websites and web apps for customer support. The live chat plugin is equipped with advance messaging options such as real-time chat, sending attachments, sharing location, and rich messaging.

Main Features

  • Live chat UI: A clean and simple UI for adding live chat to youe website, apps, and webapps
  • Chat UI for chatbots: An easy way to add chatbots on your websites and apps and interact with chatbots
  • Chatbot to human hand-off: Automatic or trigger-based hand-off of the conversation to humans if the bot is unable to answer
  • Chatbot builder: Make custom bots for your business with our no-code bot builder powered by conversational AI
  • Third-party chatbot integration: Codeless-ly integrate popular bot-builder platforms such as Dialogflow, IBM Watson and Amazon Lex
  • Rich messaging support: Use multiple rich messaging templates in chat such as buttons, lists, carousels and more
  • Typing indicator: Comes with many customizations such as typing indicator, auto-refresh and others. Refer docs for more
  • AI and NLP platform: Proprietary AI and NLP solutions to make chatbots and improve them
  • Customizable UI: Fully customizable UI
  • Dashboard for managing data and conversation: A powerful dashboard to manage data and conversations, see analytics and more

Technical Documentation

Please refer to the detailed documentation for more features, implementation support and customizations.
https://docs.kommunicate.io/docs/web-installation.html

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