Our live chat solution is designed for those who want to use Slack for chatting with website visitors.
Features:
Slack Integration – talk to your visitors
directly from Slack.
Prerequisites form builder – build any kind of
form via our UI to show for your visitors before they enter the
chat.
Saved replies – Reply faster with pre-defined
messages list.
No ads – we will never show any third party paid
content to your users.
Mobile friendly – mobile friendly interface for
both chat users and operators.
Files transfer – site visitors and chat operators
can securely exchange files in real time.
Emojis – all chat participants can express
themselves with emojis 🙂
Auto invitations – define how and when you want to
invite the visitors of your website to a chat session.
Participant status – see when operators or
visitors are online.
Customized widget text and colours – define what
static text your visitors see in the live chat widget (for
translations too).
Offline notifications – operators and visitors are
optionally notified about new messages by email, when offline.
Unlimited operators – scale your customer service
team without additional cost.
API – use our RESTful API to retrieve existing
live chat visitors and full conversations.
Read more https://extensions.joomla.org/browse/new/extension/communication/live-support-hosted/signalzen