JTag Help Desk JTAG HelpDesk is a nifty tool to help web masters organize their incoming contact inquiries and their FAQ knowledge base, doing all that in a simple, yet very user friendly fashion. Features -Now user can see replies of his/her inquiry directly from frontend. -Added captcha at the front-end. -Now available history of sent replies of inquiries... JTag Help Desk JTAG HelpDesk is a nifty tool to help web masters organize their incoming contact inquiries and their FAQ knowledge base, doing all that in a simple, yet very user friendly fashion. Features -Now user can see replies of his/her inquiry directly from frontend. -Added captcha at the front-end. -Now available history of sent replies of inquiries -Functionality of Recent Solved inquiries and restore those inquiries - New field 'On Hold' added in status column - Fully customizable look and feel with size scaleable User Interface - to help match any layout - Ready to translate front and back end - Powered by jQuery - Ability to switch on/off form fields, change their labels, help info tool-tip and mandatory status - Ability to create a multitude of issue categories for both inquiry form and knowledge base - Admin can give a status to the inquiry - Ability for registered users to see the status of their inquiries - Ability to create HTML contents for each question in the FAQ knowledge base - Positive/Negative user rating to facilitate the ability to distinct bad FAQ entries and get feedback from your users - A module that allows the web master to dock a "contact us" button to any of the screen edges that invokes a tabular view combining both Inquiry form and FAQ Knowledge base - Automatically save information in Joomla contacts
JTag Help Desk

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