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The Joomla! Extensions Directory (JED) team met on May 29th, 2020, at 15hs UTC, via Glip to discuss our progress of current tasks.
On Saturday 19 January 2020, the Extension Directory Team (JED) had an election for the team leader. Anibal Sanchez has been re-elected as the new Team Leader for an additional year.
During my first year as JED Team Leader, we have achieved several successes, and the plan for 2020 is continuing the same line of initiatives and collaborations. In a nutshell, we manage the Joomla Extensions Directory in an open-minded way.
We are trusted by the community to manage these assets, but we are only the representatives. If any Joomla user proposes an improvement, we follow through a process to decide if it is viable, check if we have the resources to implement it and get it done.
Our main achievements of 2019 are:
The objectives for 2020 are, in order of priority, and defined boldly to fail in some of them:
Concerning to Joomla 4, we don't have yet official dates or a roadmap. After the Joomla Forum for the Future, we have hope that in February, we could have good news or confirmation about the next steps. We will plan accordingly if it is released this year.
To sum up, I invite you to continue collaborating with Joomla in 2020. Joomla is a fantastic piece of technology, with a sound architecture to create new modern web sites for individuals, small and medium companies. As always, the key is our creativity and innovation to learn from different perspectives and enrich our ecosystem.
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It's renewal time! We have implemented a new ticketing system. The new system allows us to re-organize our processes to speed the response time of the initial replies and the following replies in a single communication thread.
In the context of the ongoing efforts to improve JED, we have implemented a new ticketing system. The new system allows us to re-organize our processes to speed the response time of the initial replies and the following replies in a single communication thread.
The current JED system was initially implemented as a single extension that managed the directory, and the ticketing system. The objective was ambitious and it has been working fine. However, the ticketing implementation had several particularities that forced us to "answer and close" every ticket that we received after answering.
At this time, we are moving away from the custom ticketing implementation and operating on a best-of-the-class extension for ticket management, following the practice of the rest of Joomla sites. As a consequence, we are standardizing our processes and following the organization standard now.
The new support process is the following. There are three support areas, and you can reach the team to address the associated issues :
To access the new ticket submission form, you have to be registered and logged in to find it in the main menu "Support / Submit a Ticket".
To access your tickets, you can find them in the main menu "Support / My Tickets".
The tickets are answered following these guidelines:
As always, please remember these tips before submitting a new extension:
Most of the time, we are reviewing new extensions and looking for ways to improve the site. If you want to give us a hand, please, join the team to collaborate and help the community.
Photo by Perry Grone on Unsplash
Read more https://extensions.joomla.org/blog/item/a-new-ticketing-system-for-jed
The development of Joomla 4 and JED4 is progressing well. For us, it implies a renewal of the practices to the current times. Today, we introduce the specific support of Cloud Services and SaaS extensions.
When JED was originally created, the ecosystem consisted of simple components, modules, and plugins. Nowadays, the average size of an extension has increased and there are even extensions peaking at 15 MB. On top of this, the cloud has evolved and Joomla sites are now frequently integrated with independent cloud services.
We have realised that our current rules and decision-making processes needed a review to better support these extensions, so we’ve introduced a new ruleset for cloud-based business models.
The GPL license still applies to the distributed extension files, but the subscription models offered by cloud service providers can vary - a number of examples are listed in the rules below.
These are the new rules for Cloud Services / SaaS extensions:
| Item | What? | Is the entry publishable? |
| 1 | The extension requires an account on a Cloud Service / SaaS | Yes, but only if the extension is distributed as GPL |
| 2 | The extension is distributed for free and requires a free account on the Cloud Service / SaaS | Yes, but can only be listed as 'Free' if the Cloud Service / Saas offers a free tier that always remains free. |
| 3 | The extension is distributed for free and requires a free trial account on the Cloud Service / SaaS | Yes, but must be listed as a paid extension |
| 4 | The extension is distributed for free and requires a paid account on the Cloud Service / SaaS | Yes, but must be listed as a paid extension |
| 5 | The extension account integration limits the GPL license | No, the Cloud Service / SaaS integration must allow all freedoms granted by the GPL license on the distributed extension. |
The full checklist can be found here: https://extensions.joomla.org/support/knowledgebase/item/jed-entries-checklists/
Most of the time, we are reviewing new extensions and looking for ways to improve the site. If you want to give us a hand, please, join the team to collaborate and help the community.
Photo by Perry Grone on Unsplash
Read more https://extensions.joomla.org/blog/item/new-support-for-cloud-services-and-saas-extensions